Acronyms and Definitions in Digital Marketing
Digital marketing is a constantly evolving field, and it can be difficult to keep up with all the lingo. Whether you’re just getting started in the industry or you’re a seasoned pro, it’s helpful to have a reference guide for all the acronyms you may come across. In this article, we’ve put together a comprehensive list of the most commonly used acronyms in digital marketing, along with a brief explanation of each term. So, let’s dive in!
Acronym | Definition | Explanation | Example Tools |
ABT | A/B Testing | ABT is a method of comparing two versions of a product or website to determine which one performs better. A/B testing involves randomly assigning a portion of users to each version and comparing their behaviors to determine which version is more effective. | Optimizely, Google Analytics |
AC | Ad Campaign | Ad Campaign refers to a specific advertising effort by a business or organization. | Google AdWords, Facebook Ads Manager |
AG | Ad Group | Ad Group refers to a set of related advertisements within an advertising campaign. | Google AdWords, Facebook Ads Manager |
AI | Ad Impression | Ad Impression refers to the number of times an advertisement is displayed to a user. | Google AdWords, Facebook Ads Manager |
AS | AdSense | AdSense is a program offered by Google that allows website owners to earn money by displaying advertisements on their site. | Google AdSense |
AW | AdWords | AdWords is a platform offered by Google for businesses to create and display advertisements. | Google AdWords |
ALT | Alternate Text | ALT is a descriptive text that appears in place of an image on a website if the image cannot be loaded. | HTML alt tag, alt attribute, alt description |
AM | Affiliate Marketing | A performance-based marketing program where affiliates are paid a commission for promoting a product or service. | Amazon Associates, ShareASale, Commission Junction |
API | Application Programming Interface | A set of protocols, routines, and tools for building software and applications. APIs specify how software components should interact and are used for various purposes, such as retrieving data or triggering an action. | Twitter API, Facebook API, Google Maps API |
API | Application Programming Interface | API is a set of protocols, routines, and tools for building software and applications. | Google Maps API, Twitter API, Facebook API |
B2B | Business-to-Business | B2B refers to the type of business model in which a business sells its products or services to other businesses. This type of business operates in a different manner than a B2C (business-to-consumer) business as it is focused on building relationships with other businesses rather than individual consumers. | Salesforce, HubSpot |
B2C | Business-to-Consumer | B2C refers to the type of business model in which a business sells its products or services directly to individual consumers. This type of business operates differently than a B2B (business-to-business) business as it is focused on building relationships with individual consumers rather than other businesses. | Amazon, eBay |
BA | Brand Awareness | The degree of recognition and understanding of a brand by potential customers | Google Analytics, Hootsuite, SEMrush |
BR | Bounce Rate | BR is a metric used to measure the number of visitors to a website who leave after only visiting one page. A high bounce rate can indicate that a website is not providing relevant or engaging content to its visitors, which can result in lower conversions. | Google Analytics, Piwik |
CDN | Content Delivery Network | CDN is a network of servers that caches and delivers website content, improving the performance and speed of websites. | Cloudflare CDN, Akamai CDN, Amazon CloudFront CDN |
CM | Content Marketing | The process of creating and sharing valuable, relevant, and consistent content to attract and retain a clearly-defined audience and drive profitable customer action. | Hubspot, Trello, CoSchedule |
CMS | Content Management System | CMS is a software platform that enables users to create, manage, and publish content on websites and other digital channels. | WordPress CMS, Drupal CMS, Joomla CMS |
CF | Conversion Funnel | Conversion Funnel refers to the series of steps a potential customer goes through before making a purchase. | Google Analytics, Hotjar |
CPA | Cost Per Action | A pricing model in digital advertising where the advertiser pays each time a user takes a specific action, such as making a purchase, filling out a form, or downloading an app. | Advertiser Networks like Commission Junction, ClickBank, Rakuten Marketing |
CPC | Cost Per Click | The amount an advertiser pays for each click on their ad. | Google AdWords, Bing Ads, Facebook Ads |
CPL | Cost Per Lead | A pricing model in digital advertising where the advertiser pays each time a user provides contact information, such as an email address or phone number. | Advertiser Networks like Commission Junction, ClickBank, Rakuten Marketing |
CPM | Cost Per Impression | CPM is a metric used to measure the cost of displaying an ad 1,000 times to an audience. This model is used in digital advertising where advertisers pay for each time an ad is displayed on a website, regardless of whether it is clicked or not. | Google AdSense, OpenX |
CPO | Cost Per Order | A pricing model in digital advertising where the advertiser pays each time a user makes a purchase. | Advertiser Networks like Commission Junction, ClickBank |
CRO | Conversion Rate Optimization | The process of increasing the percentage of website visitors who take a desired action, such as making a purchase or filling out a form. | Google Analytics, Omniconvert, Optimizely |
CSS | Cascading Style Sheets | A stylesheet language used for describing the look and formatting of a document written in HTML. | CSS Zen Garden, CSS-Tricks, W3Schools |
CTA | Call to Action | A phrase or button that encourages a user to take a specific action, such as making a purchase or signing up for a newsletter. | Unbounce, Leadpages, ConvertFlow |
CTR | Click-Through Rate | CTR is a metric used to measure the effectiveness of a digital ad campaign by calculating the number of clicks an ad receives divided by the number of times it is displayed (impressions). It is a key performance indicator used to determine the success of a digital advertising campaign. | Google AdSense, Google AdWords |
CAC | Customer Acquisition Cost | Customer Acquisition Cost refers to the total cost spent to acquire a new customer. | Google Analytics, Hubspot |
CJ | Customer Journey | Customer Journey refers to the overall experience a customer has with a brand from start to finish. | Google Analytics, Hotjar |
CS | Customer Segmentation | Customer Segmentation refers to the process of dividing a customer base into smaller groups based on specific characteristics. | Google Analytics, Segment |
DA | Display Advertising | A form of online advertising that involves displaying ads on websites or other digital platforms. | Google AdSense, AdRoll, Taboola |
DT | Direct Traffic | Direct Traffic refers to the number of visitors who come to a website by directly typing the URL into their browser. | Google Analytics |
DNS | Domain Name System | DNS is a system that translates domain names into IP addresses, allowing users to access websites. | GoDaddy DNS, Cloudflare DNS, Amazon Route 53 |
EM | Email Marketing | The process of sending targeted, personalized, and automated messages to prospects and customers through email. | Mailchimp, Constant Contact, Drip |
ER | Engagement Rate | The proportion of a brand’s followers who actively interact with their content | Hootsuite, Sprout Social, Agorapulse |
FB | Fan Base | The group of people who actively follow and support a brand on social media | Hootsuite, Sprout Social, Agorapulse |
FL | Followers | The total number of people who follow a brand on social media | Hootsuite, Sprout Social, Agorapulse |
FTP | File Transfer Protocol | FTP is a standard protocol for transferring files between computers on a network. | FileZilla FTP Client, WinSCP FTP Client, Cyberduck FTP Client |
GA | Google Analytics | A free web analytics service offered by Google that tracks and reports website traffic. | Google Analytics |
GAM | Google Ad Manager | Google Ad Manager is a platform offered by Google for publishers to manage and sell ad inventory. | Google Ad Manager |
HTML | Hypertext Markup Language | A standard markup language used for creating web pages and other information that can be displayed in a web browser. | Notepad++, Adobe Dreamweaver, Sublime Text |
HTTP | Hypertext Transfer Protocol | HTTP is a protocol for transmitting data over the internet, used to serve web pages and other content. | HTTP 1.0, HTTP 1.1, HTTP 2.0 |
HTTPS | Hypertext Transfer Protocol Secure | HTTPS is a secure version of HTTP, using SSL encryption to protect the privacy of data transmitted over the internet. | Google Chrome HTTPS, Mozilla Firefox HTTPS, Microsoft Edge HTTPS |
IM | Influencer Marketing | The process of partnering with individuals who have a significant following on social media to promote a product, service, or brand. | AspireIQ, Influencer.co, Revfluence, NeiReach |
IP | Internet Protocol | IP is a set of rules that govern communication over the internet and ensure that data is transmitted accurately and reliably. | IPv4, IPv6 |
JSON | JavaScript Object Notation | JSON is a lightweight data-interchange format that is easy for humans to read and write, and easy for machines to parse and generate. | JSON object, JSON data, JSON file |
KPI | Key Performance Indicator | A metric used to measure the success of a business or marketing campaign. | Google Analytics, Omniconvert, Optimizely |
LTV | Lifetime Value | Lifetime Value refers to the total amount of money a customer is expected to spend over the course of their relationship with a brand. | Google Analytics, Hubspot |
LK | Likes | The number of times a social media post has been liked by users | Hootsuite, Sprout Social, Agorapulse |
LP | Landing Page | LP refers to the specific page on a website where a user lands after clicking on a link, usually from a search engine or an advertisement. A landing page is designed to convert visitors into customers by providing relevant information and a clear call-to-action. | Unbounce, Leadpages |
MM | Mobile Marketing | The process of promoting a product, service, or brand through mobile devices. | AppLovin, AdMob, IronSource |
MVC | Model View Controller | MVC is a software design pattern used in web development. It separates the application into three components: the model (data), the view (presentation), and the controller (logic). This allows for a clear separation of responsibilities and can make the code easier to maintain and develop. | Ruby on Rails, Django |
MVP | Minimum Viable Product | MVP is a term used in product development to refer to the minimum version of a product that can be released to the market. It is a product that has just enough features to be useful and to attract early adopters. The purpose of an MVP is to test a product idea and gather feedback from users before investing more time and resources into development. | Dropbox, Airbnb |
NA | Native Advertising | A form of online advertising that is integrated into the design and functionality of the website or platform where it is displayed. | Taboola, Outbrain, Sharethrough |
OPM | Online Performance Marketing | A digital marketing strategy that focuses on generating a specific action, such as a sale or lead, in exchange for a commission. | Commission Junction, ClickBank, Rakuten Marketing |
OT | Organic Traffic | Organic Traffic refers to the number of visitors who come to a website through non-paid search engine results. | Google Analytics |
ORM | Object-Relational Mapping | ORM is a technique used in software development to convert data between an object-oriented programming language and a relational database. This allows developers to work with the data as objects in their programming language, rather than as relational database tables. | Hibernate, Entity Framework |
ORM | Online Reputation Management | The process of monitoring and influencing a brand’s online reputation | Reputation.com, Brand24, Mention |
PA | Programmatic Advertising | The use of technology to automate the buying and selling of online advertising. | AppN |
PPA | Pay-Per-Action | A pricing model in digital advertising where the advertiser pays each time a user takes a specific action, such as making a purchase, filling out a form, or downloading an app. | Advertiser Networks like Commission Junction, ClickBank, Rakuten Marketing |
PPC | Pay Per Click | A form of online advertising where advertisers pay each time a user clicks on one of their ads. | Google AdWords, Bing Ads, Facebook Ads |
PTA | Paid Traffic Acquisition | The process of acquiring website traffic through paid means, such as search engine advertising, display advertising, or social media advertising. | Google AdWords, Bing Ads, Facebook Ads |
RD | Responsive Design | A web design approach that adjusts the layout of a website to fit different screen sizes | Bootstrap, Foundation, Materialize |
RT | Referral Traffic | Referral Traffic refers to the number of visitors who come to a website from another website. | Google Analytics |
RM | Remarketing | The process of targeting individuals who have visited a website or interacted with a product or service with relevant ads. | AdRoll, Criteo, Google AdWords |
ROI | Return on Investment | The amount of profit or loss made in relation to the amount invested. | Google Analytics, Omniconvert, Optimizely |
RT | Retargeting | A digital advertising strategy that uses cookies or pixels to target a specific audience that has shown interest in a particular product or service. | AdRoll, Perfect Audience, Retargeter |
SB | Subscribers | The number of people who have subscribed to a brand’s channel on social media | Hootsuite, Sprout Social, Agorapulse |
SEM | Search Engine Marketing | The process of promoting a website or product through paid search results, such as Google AdWords or Bing Ads. | Google AdWords, Bing Ads, Facebook Ads |
SEO | Search Engine Optimization | The process of optimizing a website to rank higher in search engine results and increase organic traffic. | Google Search Console, Moz, SEMrush, Ahrefs |
SERP | Search Engine Results Page | SERP refers to the list of pages returned by a search engine in response to a search query. | Google SERP, Bing SERP, Yahoo SERP |
SH | Shares | The number of times a social media post has been shared by users | Hootsuite, Sprout Social, Agorapulse |
SI | Search Intent | The purpose or intention behind a user’s search query | Google Analytics, SEMrush, Ahrefs |
SL | Social Listening | The practice of monitoring and analyzing social media conversations to understand customers and competitors | Hootsuite, Sprout Social, Brand24 |
SMA | Social Media Advertising | The practice of promoting a product or service on social media platforms through paid advertising. | Facebook Ads, Twitter Ads, LinkedIn Ads |
SMM | Social Media Marketing | The process of promoting a product, service, or brand through social media channels. | Hootsuite, Sprout Social, Buffer |
SMO | Social Media Optimization | The process of optimizing a website and its content to be more easily shared and promoted on social media platforms. | Hootsuite, Buffer, Sprout Social |
SPA | Single Page Application | SPA is a web application or website that dynamically updates content without requiring a full page refresh. | Angular |
SSL | Secure Sockets Layer | SSL is a protocol for establishing secure links between a web server and a browser. | Let’s Encrypt SSL, Comodo SSL, GlobalSign SSL |
UA | User Acquisition | The process of attracting and acquiring new users for a product or service | Google AdWords, Facebook Ads, App Store Optimization |
UE | User Engagement | The level of interaction and involvement between a brand and its users | Hootsuite, Sprout Social, Agorapulse |
UGC | User-Generated Content | Content created by users, such as comments, reviews, and posts | Disqus, Yotpo, Stamped.io |
UI | User Interface | The visual elements of a product or service that a user interacts with, such as buttons, text fields, and icons. | Sketch, Adobe XD, Figma |
UR | User Retention | The rate at which users continue to use and engage with a product or service over time | Amplitude, Mixpanel, Heap |
URL | Uniform Resource Locator | URL is a standard format for specifying the location of a resource on the internet, such as a webpage. | https://www.google.com, https://www.facebook.com |
UX | User Experience | The overall experience a user has while interacting with a product or service, including design, ease of use, and functionality. | UserTesting, UXpin, UserZoom |
VM | Video Marketing | The process of promoting a product, service, or brand through video content. | YouTube, Vimeo, Wistia |
VW | Views | The number of times a social media post has been viewed by users | Hootsuite, Sprout Social, Agorapulse |
WA | Web Analytics | The measurement, collection, analysis, and reporting of website data for the purpose of optimizing user experience | Google Analytics, Adobe Analytics, Piwik |
XML | Extensible Markup Language | XML is a markup language used to structure and store data in a format that is easily processed by computers. | XML document, XML file, XML data |
In conclusion, this article provides a useful resource for anyone looking to understand the common acronyms used in digital marketing. Whether you’re new to the industry or a seasoned professional, it’s important to stay up-to-date with the latest terminology. By familiarizing yourself with these terms, you can communicate more effectively with your team, clients, and stakeholders and stay ahead of the curve in an ever-evolving industry. If you have any questions or would like to learn more about digital marketing, please don’t hesitate to reach out.